Introduction

At Bloome, we understand the importance of securing your funds when sending money online. This guide will help you use our services safely and securely, ensuring your peace of mind.

Authentic Sources

Always download Bloome apps from official sources like Google Play or the Apple iOS Store to protect your data and transactions from leaks or interception.

Passwords & OTPs

Secure your account with strong passwords (8-256 characters) and use One Time Passwords (OTPs) for an added layer of protection.

User Verification

We require government-issued ID for onboarding, and all data is verified with independent databases. By signing up, you agree to this verification process (link to privacy policy).

Data Protection

Your personal data, including transaction history, is secured according to industry best practices. Bloome complies with data retention regulations (link to data retention policy).

1. Fraud Prevention

Fraudsters often use urgency, panic, or fake links to trick people. Remember:

• Bloome will never rush or panic you into transactions.
• We will never ask for your OTP, PIN, or password.
• Report suspicious activity to support@bloome.com.

2. Regulatory Compliance

Bloome is fully registered and compliant with financial regulations in the countries we operate, including FINTRAC in Canada and the FCA in the UK. We also follow GDPR standards.

3. Secure Your Account

For UK users, all transactions are initiated through TrueLayer. For Canadian users, wallet funding is done via Interac. Always ensure you’re the only one with access to your account.

If you suspect your account or data has been compromised, change your password and contact support@bloome.com immediately.

4. Data Collection & Use

We collect data to improve our services, including personal details, browser info, and behavioral data. This is used for security, service delivery, and marketing. All data is collected with your consent.

For any questions or concerns, contact our support team at support@mybloome.com.